Through a combination of managed services from Bizco Technologies (such as remote monitoring and more), you can cut network support costs by proactively maintaining you entire network.
Proactive Network Support
Smart businesses understand that a key to improving productivity is to ensure that the company's network is running smoothly. Employees have unfettered access to the information they need to do their jobs, the day to day transmission of information is handled quickly and efficiently, and customers are able to enjoy the services of a company that suffers from minimal downtime.
This is why many clients choose Bizco managed services. Bizco can prevent problems on your network before they occur, and will work to ensure that everything is running at optimal efficiency. Should any problems arise, Bizco's talented technicians will rectify them either on-site or remotely.
Remote Monitoring
What is remote monitoring? Simply put, it allows Bizco’s support center to continuously monitor and proactively manage your business’ system by linking directly with your network. This enables them to provide technical support directly to the problem areas, and means your issues can be solved as quickly and reliably as possible. Bizco can support your entire network 24/7, freeing up your permanent IT personnel to focus on your company’s overall technology strategy and to plan new projects.
BizRemote is the tool by which Bizco can provide clients immediate remote assistance. With user authorization, Bizco can remotely manage desktops to assist users with applications and to diagnose problems - all in real time, reducing the need for on-site services and saving costly time and money.
BizNess Assurance
Bizco’s Bizness Assurance Program is the ultimate way to get the most out of Bizco’s managed services. Bizness Assurance was tailored specifically for small to medium-sized businesses and guarantees proactive support and security for your entire network, readily available technical support resources 24/7, and secure access to critical information from anywhere. And all of this comes from a fixed monthly fee that forever does away with the hassle of typical ‘nickel and dime’ contracts common to the IT industry.
Proactive Network Support
A Common Scenario
A Bizco technician notices an unusual amount of network traffic from one of the computer networks they are monitoring. Bizco calls the client to inform them of the issue. The client isn't specifically aware of the issue, but has been noticing their network has been slow lately and their email inboxes have been flooded with an inordinate amount of junk emails.
The technician investigates the issue remotely and scans for viruses on the computer in question. Through the beauty of remote monitoring, a virus is removed before it has a chance to compromise the client's entire network.
One common scenario. One quick fix with Bizco managed services. Bizco's technicians look after your network to deal with issues before they affect your productivity, or before you even realize there is a problem.
